Let AI handle your incoming texts automatically. Whether you're a plumber getting quote requests at 2 AM or a salon fielding appointment questions — AI auto-reply responds to customers instantly, 24/7.
Setting It Up
- Go to Settings → AI Settings and enter your OpenAI API key
- Go to AI Reply in the sidebar
- Select a device and toggle auto-reply on
- Write a system prompt that tells the AI who it is and how to respond
For example, a plumbing company might use: "You are a helpful assistant for ABC Plumbing. We handle residential plumbing, drain cleaning, and water heater installation. Business hours are Mon–Fri 8AM–6PM. For emergencies, tell them to call 555-1234."
Multiple Devices, Multiple Personalities
Each device gets its own AI personality and system prompt. If you run three businesses on three different phones, each one can have a completely different AI assistant.
Knowledge Base
Want the AI to give accurate, specific answers about your business? Upload your documents — FAQs, pricing lists, product catalogs, service descriptions — in the Knowledge Base section on the AI Reply page. Supports PDF, TXT, and MD files. The AI searches these when answering questions, so it gives real answers instead of generic ones.