Every missed call is a potential lost customer. Missed call text-back automatically sends an SMS when someone calls and you don't answer — so they hear back from you within seconds instead of calling a competitor.
Setting It Up
Go to Missed Calls in the sidebar, select a device, toggle it on, and write your auto-text message. Something like:
"Hey! Sorry I missed your call. How can I help you?"
Works With AI & Spintax
The text-back message supports spintax for variation. And if AI auto-reply is enabled on the same device, the AI picks up the conversation from there — so the customer gets an instant text and then a full AI-powered conversation.
Recent Text-Backs
You can see a log of all recent text-backs on the same page — who called, what message was sent, and the delivery status.